Nursing homes and assisted living facilities offer unique assistance and allow millions of people to live healthy lives with supervision and care. Unfortunately, however, nursing home abuse has become prevalent in spaces like these. Contact a New York nursing home abuse lawyer to discuss your options for reporting abuse and pursuing legal action.

older woman upset with her head in her hands

What is Nursing Home Abuse?

Nursing home abuse is a term that refers to any harm that a resident of a nursing home experiences at the hands of a caretaker. This harm could come from neglect, carelessness, improper training, or deliberate behavior. Unfortunately, residents can experience physical abuse, emotional abuse, financial abuse, sexual abuse, neglect, and more. If you have experienced nursing home abuse or know someone who has, you are entitled to justice for the trauma you have suffered. Follow the below instructions to file a formal complaint.

How Can I File A Report?

There are several ways that you can file a report against a nursing home for suspected abuse. If it is a medical emergency, dial 911 and seek professional assistance immediately.

Your first step should be contacting the healthcare facility to report the suspected behavior. Offer them information on when the abuse occurred, the results, who is suspected, and more. The nursing home should investigate your claims to resolve the issue by speaking with the employees and referencing evidence. While this may yield positive results, action may not always be taken. If the results of this step do not meet your expectations, submit a form to the New York State Department of Health.

You can submit a complaint to the NYDOH in several ways.

  • Call the complaint hotline at 1-888-201-4563
  • Fill out and submit the complaint form found on the Department of Health page of the NY state government’s website
  • You can also print the form out and fax it to 518-408-1157
  • You could choose to mail it to the address listed on the same page
  • You may also scan the completed form and email it to

The form will ask for personal information regarding you and the patient. They will require the date of the accident, information about whether or not law enforcement has been involved, if you have filed a complaint with the facility, and a detailed description of the incident.

Should I Hire an Attorney?

If you would like professional assistance when filing your complaint with the nursing home or Department of Health, contact an attorney for skillful counsel. Laws vary from state to state and the process can be confusing. Your nursing home abuse lawyer will guide you through the legal proceedings and ensure your rights are protected throughout the duration.

Your lawyer will ensure that you and your loved one are properly protected and compensated. You can receive compensation for medical expenses associated with the injury, emotional pain and suffering from the abuse, and reimbursement for the care you paid for. Speak with an attorney to discuss your options.